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Privacy Policy

Zuhoor.co.uk (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from https://zuhoor.co.uk (the “Website”). This policy is written in accordance with UK GDPR and the Data Protection Act 2018.

Information We Collect

When you visit or use our Website, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment providers)

Order & Transaction Information

  • Products purchased
  • Order history
  • Delivery preferences

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the Website

Marketing & Communication Data

  • Newsletter subscriptions
  • Contact form submissions
  • Customer support communications

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Manage payments, returns, and refunds
  • Communicate order updates and service-related messages
  • Improve our Website, products, and customer experience
  • Send promotional emails (only if you opt in)
  • Prevent fraud and ensure Website security
  • Comply with legal and regulatory obligations

Legal Basis for Processing Data

We process personal data under the following legal bases:

  • Performance of a contract
  • Consent (for marketing communications)
  • Legal obligations
  • Legitimate business interests

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Sharing Your Information

We do not sell or rent your personal data. We may share information with trusted third parties, including:

  • Payment gateways
  • Shipping and logistics partners
  • Website hosting and IT service providers
  • Analytics and marketing tools

All third parties are required to protect your data and use it only for specified purposes.

Cookies & Tracking Technologies

Zuhoor.co.uk uses cookies to:

  • Enable Website functionality
  • Improve performance and usability
  • Analyze traffic and user behavior

You can control or disable cookies through your browser settings. For more details, please see our Cookie Policy.

Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Payment information is encrypted and handled by secure third-party processors.

Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or reporting requirements

Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict data processing
  • Withdraw consent at any time
  • Request data portability

To exercise these rights, please contact us using the details below.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

Children’s Data

Zuhoor.co.uk does not knowingly collect personal data from individuals under the age of 16. If such data is identified, it will be deleted promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Informat

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Website: https://zuhoor.co.uk Email: contact@zuhoor.co.uk Address: United Kingdom

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